Shipping and Returns


We offer complimentary standard shipping on all orders.

Once we have shipped your order, we will send you an email with shipping details and tracking number. Follow the link in the email to check the estimated arrival of your order.

You, or an authorised person, must sign for your order upon arrival. This ensures your purchases are safely delivered to you.


You may return any non-final-sale product ordered on the website for refund within twenty eight (28) calendar days from the delivery date. Returned products must be in their original condition, unused, unwashed, unaltered, and in the same condition in which it was received with all Tags attached, and in the original packaging and plastic/paper wrap (including, if possible, the original delivery box). A copy of the original invoice must be provided with any return.

Underwear is final sale. We do not offer price adjustments on previously purchased underwear items.

SALE merchandise is final sales. We do not offer price adjustments on previously purchased items on SALE.

Please contact our customer service team on +44 (0) 2081 677 085 or via Email to request a return – Your parcels will be returned using a collection or drop off service, which will be explained by the customer service agent.

For more information on returns, please visit Shipping and Returns.


At the moment, purchases cannot be exchanged. Any order or Gift order must be returned through the return process and the new item(s) purchased through the website. Certain restrictions apply to any return or exchange, including for altered or personalised products, SALE and other non-returnable products. Please visit Shipping and Returns for more information.